acceptable use policy

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Why Choose qwhup.com's web hosting and domain services?

QWHUP.COM is dedicated to providing an all round top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities.

Failure to follow any term or condition will be grounds for immediate account deactivation without notice. QWHUP.COM will be the sole arbiter as to what constitutes a violation of any of these provisions.
Activity which results in the suspension or deactivation of an account will result in a forfeiture of all fees paid. Complaints made regarding abuses of an account will be investigated and if found guilty will be grounds for immediate suspension.
To report suspected abuses or any violations of these policies, please contact abuse@qwhup.com

Illegal Usage

QWHUP.COM servers may be used for lawful purposes only.
Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots.
The subscriber to services agrees to indemnify and hold harmless qwhup.com from any claims resulting from the use of the service that damages the subscriber or any other party.
QWHUP.COM will be the sole arbiter as to what constitutes a violation of this provision.

Adult Content

We do not host adult content on our servers.

Security

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Server Resources

Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra for a dedicated server / semi-dedicated server (which depends on the resource needed) or reducing the resource used to an acceptable level. QWHUP.COM shall be the sole arbiter of what is considered to be a high server usage level.

Chat Rooms

We does not allow chat room services to be offered through our shared hosting platform. You may select for a Dedicated Server to run chat room services.

Background Running Programs

QWHUP.COM does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation. IRC does not allow IRC or IRC bots to be operated on our servers.

Backups

QWHUP.COM  performs daily backups on all servers to ensure critical files are never lost. However QWHUP.COM  is NOT responsible for any lost data, time, income or any other resource due to faulty backups or non-existent backups. Please always backup your own data for Redundancy.

Client Responsibilities

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of QWHUP.COM 's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of QWHUP.COM to provide this knowledge or support outside matter specific to QWHUP.COM servers.

Server abuse

Any attempts to undermine or cause harm to QWHUP.COM servers or customer of QWHUP.COM is strictly prohibited. Any sub-networks of QWHUP.COM and dedicated servers must adhere to the above policies. The failures to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

Multimedia Files

Multimedia files are defined as any graphics, audio, and video files. QWHUP.COM 's shared Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files. Any Web site whose disk space usage for storing the multimedia files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of multimedia files.

PROHIBITED CONTENT AND ACTIVITIES

Illegal Activity

Customer may only use QWHUP.COM's Web Hosting Server for lawful purpose. Transmission of any material in violation of any Country, Federal, State or Local regulation is prohibited. To this effect, child pornography is strictly prohibited as well as housing any copyrighted information (to which the customer does not hold the copyright or an appropriate license) on QWHUP.COM's Web Hosting Server. Also, using QWHUP.COM’s servers or network to conspire to commit or support the commission of illegal activities is forbidden as well.

Hacking

Websites dedicated to the discussion of hacking activities or the distribution of hacking tools are prohibited. Also, the usage of QWHUP.COM’s computer systems or network to access any system, service, or network without the owner’s consent is expressly forbidden.

Service Interruptions

Any activity which causes service interruptions to either QWHUP.COM’s network/servers or any outside network. This includes, but is not limited to, the execution of Denial of Service attacks or other maliciously configured software.

Anonymous Proxies

Anonymous proxies are easily abused and often cause a negative impact on both the servers and the network they are connected to. As such, they’re prohibited on QWHUP.COM’s network and servers.

Spamming

Customer agrees to not have any content on their site that advocates, sells or in any way makes available tools or methods to send unsolicited e-mail or usenet postings (spam), or to use QWHUP.COM's Web Hosting Servers for relaying unsolicited e-mail or postings, or to use unsolicited e-mail or postings to advertise for their site hosted at QWHUP.COM. Any complaint we receive about a violation of this or the preceding two points will be taken very seriously and will result in immediate account cancellation without a refund. More details about our zero tolerance anti-spam policy can be found at

 http://www.qwhup.com/terms_of_service.html

 

Personal Information Harvesting

Collecting or using email addresses, screen names or other personal identifiers without the consent of the person identified (including, without limitation, phishing, Internet scamming, password robbery, spidering, and harvesting).

Blacklisting

You agree that if the QWHUP.COM IP numbers assigned to your account are listed on an abuse database or blacklist like Spamhaus, you will be in violation of this AUP, and QWHUP.COM may take reasonable action to protect its IP numbers, including suspension and/or termination of your service, regardless of whether the IP numbers were listed as a result of your actions.

Investment sites

FOREX, egold exchange, etc.

Spoofing/Impersonation

Usage of the QWHUP.COM network to impersonate another person or entity, be it through Email, Internet Forums, or any other means, is strictly prohibited. This includes spoofing email or network packet headers whether or not it is done for malicious purposes.

Spamdexing

Customer agrees to not engage in activities pertaining to Black Hat SEO, Spamdexing, and so-called “Scraper sites.” These can all have a severely detrimental effect on server performance and are not permitted.
Any conduct that is likely to result in retaliation against QWHUP.COM’s network or website, or QWHUP.COM’s employees, officers or other agents, including engaging in behavior that results in any server being the target of a denial of service attack (DoS).

Adult Thumbnail Galleries/Banner Exchanges

You agree not to run a banner exchange, free adult tgp (thumbnail gallery post), or free adult image galleries on your website.

Abusive Scripts/Processes

Any script/process/etc that adversely affects the ability of any other customer to satisfactorily use their provided services is forbidden. This includes, but is not limited to, CPU-intensive CGI/PHP scripts and websites for which the scale of traffic has exceeded the acceptable limits of a shared hosting environment.

IRC Bots/Bouncers

All IRC bots and “bouncers” (bnc, etc) are forbidden.

BitTorrent software

While we recognize the value in the BitTorrent protocol as a distribution method, it is far too easily (and often accidentally) abused/misused and therefore not allowed on QWHUP.COM's Shared Hosting services.

Proxy Software

All proxy software, anonymous or otherwise, is forbidden on QWHUP.COM's Shared Hosting services.

Network Daemons

Any process that opens a network socket to accept connections from external networks is forbidden. Processes are allowed to bind to the local host only, but are held to the limitations placed on all other processes. They must not use up more than their fair share of resources and they must not interfere with any other customers’ activities.

Personal Backups

The customer agrees to make use of QWHUP.COM  Web Hosting servers primarily for the purpose of hosting a website, and associated email functions. Data uploaded must be primarily for this purpose. QWHUP.COM Web Hosting servers are not intended as a data backup or archiving service. QWHUP.COM Web Hosting reserves the right to negotiate additional charges with the Customer and/or the discontinuation of the backups/archives at their discretion. If you exceed your allocated transfer bandwidth for a month, you will be billed at the rate of $1 per additional 10GB.

Domain Names

QWHUP.COM will take necessary steps to register domain names on behalf of the client when requested. However, clients are responsible for renewing their domain names. QWHUP.COM does not take responsibility for failing to renew domain names. If your domain name was registered via our company, you must check and take appropriate actions to renew a domain that is about to expire. We do not handle renewals unless specifically asked for by sending a ticket to our helpdesk.

Actions Taken by QWHUP.COM

The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. QWHUP.COM will be the sole arbiter as to what constitutes a violation of the AUP. QWHUP.COM reserves the right to remove any account without prior notice.

When QWHUP.COM becomes aware of an alleged violation of its AUP, it will initiate an investigation. During the investigation, QWHUP.COM may restrict a customer's access in order to prevent further potentially unauthorized activity.

Depending on the severity of the violation, QWHUP.COM may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offence, QWHUP.COM will notify the appropriate law enforcement authorities of such violation.

QWHUP.COM does not issue credits for outages incurred through service disablement resulting from AUP violations.

QWHUP.COM customers agree to indemnify and hold harmless QWHUP.COM from any claims resulting from the use of our services that damages them or any other party. The QWHUP.COM service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. QWHUP.COM expressly disclaims any representation or warranty that the QWHUP.COM service will be error-free, secure or uninterrupted.

No oral advice or written information given by QWHUP.COM, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. QWHUP.COM and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

Modification

QWHUP.COM reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Refusal of Service

We reserve the right to refuse, cancel, or suspend service at our sole discretion within human reason.

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