Portal Home > Knowledgebase > Getting Started
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
Can I view my site before propagation is finished?
Yes you can. By using the urls in your Welcome Email, you should be able to access your website...
Views: 1779
Can you set nameservers for me?
If you didn't purchase your domain from us, we are not able to change the DNS since we don't have...
Views: 384
How do I connect and upload via FTP with Dreamweaver ?
Step 1:
Open DreamWeaver. Click on Site and choose Manage Sites.
Step 2:
Click the New...
Views: 162
How do I edit my files?
There are many editing softwares available to edit html or php files. You can use any text editor...
Views: 77
How do I upload my files?
You can upload your files using ftp. Just use the username and password in your Welcome email,...
Views: 3081
How to avoid downtime while transferring your hosting account to us?
To avoid downtime while transferring your hosting account to us you will need to do the...
Views: 2471
How to backup a database using phpmyadmin?
To backup the dsn from Phpmyadmin web interface do the following: 1) select the database you want...
Views: 1049
I didn't get my welcome email, where can I get a copy?
Please check your SPAM folder as your mail client may have filtered our welcome mail to SPAM....
Views: 437
I just uploaded something and I can't see it! What's going on?
Occassionaly, when you've just uploaded a file via FTP, it won't show up on the list of files...
Views: 107
My Website Is Slow: The website is taking a long time to load. It just seems slower today then normal.
Extremely Large or non-optimized database.
Large amount of external calls.
Server issue....
Views: 371
Web Hosting Getting Started
Once your account is activated and you have received a Welcome Email please make sure that...
Views: 3328
What are your nameservers?
You will find nameserver details pertaining to your domain in the welcome mail.
Views: 1047
What happens after purchasing web hosting?
After you sign up and make the payment. Following things happen:
1. You get a welcome mail...
Views: 1039
What is an Index page?
The index page is the URL or local file that automatically loads when a web browser starts...
Views: 55
What is CPanel?
CPanel is one of the most popular and an extremely powerful, web based control panel. Cpanel...
Views: 58
What is the absolute path of directories in my account?
Your absolute path is the same as what we refer to as your 'path to public_html'. It is:...
Views: 956
What permissions should be used for uploading files?
Files should be uploaded with the permissions 644 and directories with 755.
Views: 130
What settings do I need to upload my website?
You can begin to upload files to your domain once your received your welcome email,
upload...
Views: 77
What username do I use for FTP?
The username of the cpanel account can be used for FTP access. FTP sub-users that you can create...
Views: 157
Where do I put my webpages and files?
Webpages and files go in the directory called 'public_html'. Any files or images you place in...
Views: 1058
Where do I upload my files?
All files should be uploaded to the folder called 'public_html' or "www".
Views: 940